Visitor Information

Visitor Information

From help getting around the park to fun features that will enhance your experience, the Zoo offers many amenities to help you get the most out of your visit. In addition, all Zoo facilities can accomodate our guests in accordance with ADA standards.

Wheelchairs, single and double strollers, and electric scooters can be rented at Safari Wheels from April through October. From November through March, they can be rented at the Safari Gift Shop.

Wheelchairs: $5 per day
Single stroller: $9 per day
Double stroller: $12 per day
Electric scooters: $30 per day

For reservations, please call 412-365-6020. Please note without a reservation items are on a first come, first served basis.

Visit the Pittsburgh Zoo & PPG Aquarium’s premiere gift shops and dining locations where a portion of the profits helps support the Zoo’s mission of education and conservation. Bring home a tangible memory of a trip to the Zoo from one of the gift shops. Each shop carries an attractive selection of interesting and educational items with a wildlife theme that will spice up your home with an exotic flair.

Village Outfitters
Current Gift Shop
Safari Wheels
Northwest Trading Company
Safari Outpost


Village Outfitters

One of two gift shops located in the Safari Village near the entrance of the Zoo, this open-air shop features a wide selection of children's toys, plush animals, T-shirts and more. This shop is for the young and young at heart. It is a favorite shop for school groups and young families.

Open daily, April through September, weather permitting.

 

Current Gift Shop

The Current Gift Shop is located in the PPG Aquarium. This spectacular gift shop features an array of unique aquatic plush creatures, apparel, gifts, books, jewelry and toys.

Open year-round.

 

Safari Wheels

Located in the Safari Village at the main entrance to the Zoo, this location primarily offers electric scooter, wheelchair, and stroller rentals. But this location serves as the gear shop, with items such as cameras, hats, sunscreen, batteries, and ponchos available.

Open year-round, weather permitting.

 

Northwest Trading Company

The Zoo's newest gift shop is located in the plaza between Water's Edge and Kids Kingdom. Whether it's a plush animal from the Water's Edge exhibit, or gear for a Northwest expedition, you'll find it here.

Open daily, April through September, weather permitting.

 

Safari Outpost

Located in the Safari Village. This unique shop offers a selection of art, apparel, plush animals, jewelry, books, toys, and other fine gifts. An ATM machine, which operates from April 1 to October 31, is located at the entrance to this building.

Open year-round.

Jambo Grill, Swahili Café

The Zoo’s food service is operated and managed by Service Systems Associates (SSA), and offers a diverse array of dining options. All restaurants offer Pepsi products including Pepsi, Diet Pepsi, Mountain Dew, Sierra Mist, and Orange Slice, along with iced tea, lemonade, milk, juice, and bottled water. All restaurants also participate in the Twenty-Five to Survive program and accept Visa, MasterCard, Discover, and American Express.

The African-themed Jambo Grill is located at the mid-point of the Zoo, making it a great place to take a break during your safari. Jambo Grill offers a fresh, made-to-order menu. Located next door is Swahili Pizza, which offers several pizza variations, alongside Safari Soft Serve Restaurant.

Menus:    Jambo Grill   Swahili Café   Safari Soft Serve Restaurant

 

Jambo Grill

Grilled Chicken Club
Cheeseburger
Veggie Burger
Chicken Tenders
Hamburger
Hot Dog
French Fries

Pizza & Deli
Pepperoni Pizza
Specialty Pizza
Cheese Pizza
Hand-Tossed Salads (salads change seasonally)
Carved Sandwich
Chicken Salad Sandwich

Kids Meals & Beverages
(Kids meals include a grape cup, applesauce, and animal crackers.)
Grilled Chicken Tenders
Peanut Butter & Jelly
Roasted Turkey & Cheddar Wrap
 
 

Swahili Café

Bianca Pizza (White pizza with cherry tomatoes and bacon)
Pepperoni Pizza (Signature six-cheese blend with crispy mini pepperoni)
Swahili Pizza (Signature six-cheese blend)
Barbecue Chicken Fry Bowl (Pulled chicken, barbecue sauce, shredded cheddar, ranch sour cream)
Highland Park Fry Bowl (Fresh cut fries with cheese sauce, bacon crumbles, and ranch sour cream)
Brisket Chili Cheese Fries
Cheese Fries
Sea Salt Fries
Assorted Beverages
 
Kids Meals
(Includes yogurt, applesauce, and animal crackers.)
Choice of:
Uncrustable Peanut Butter and Jelly
Roasted Turkey and Cheese on Goldfish Bread
 
Extras
Fresh Cut Fries
Starbucks® Bottled Beverages
Fresh Baked Cookies: oatmeal, peanut butter, chocolate chip: (contains nuts, gluten, egg, dairy)
Barnum’s Animals® Crackers (nut free)
Fruit Punch
Iced Tea
Shade-Grown Coffee
Hot Cocoa (seasonal)
Daily Specials

*Peanut oil is not used in the cooking of any fried items. All oil used is vegetable oil.

Open year round

 

Safari Soft Serve Restaurant

Vanilla Soft Serve Waffle Cone
Chocolate Soft Serve Waffle Cone
Twist Soft Serve Waffle Cone
Vanilla Soft Serve Kids Cake Cone
Chocolate Soft Serve Kids Cake Cone
Twist Soft Serve Kids Cake Cone
Soft Serve Sundaes
 
Extras
Assorted Toppings (sprinkles contain gluten)
Root Beer Floats

Ice cream contains dairy, cones contain gluten and are nut free.

Open Memorial Day to Labor Day.

The Zoo’s food service is operated and managed by Service Systems Associates (SSA), and offers a diverse array of dining options. All restaurants offer Pepsi products including Pepsi, Diet Pepsi, Mountain Dew, Sierra Mist, and Orange Slice, along with iced tea, lemonade, milk, juice, and bottled water. All restaurants also participate in the Twenty-Five to Survive program and accept Visa, MasterCard, Discover, and American Express.

The Village Market, conveniently located at the top of the escalators near the Zoo entrance, offers a variety of food, beverages, and snacks. Open Memorial Day to Labor Day.
 

Menu
Chicken Tenders Basket with Fries (contains gluten, soy)
Quarter-pound All-Beef Hot Dogs (bun contains gluten)
French Fries (gluten and nut free, but fried in oil shared with gluten containing items)
Hand Stretched Personal Pizza (contains gluten, dairy)
Parfaits and Fruit Cups (available seasonally)

*Peanut oil is not used in the cooking of any fried items. All oil used is vegetable oil.
 

Extras
Fresh Baked Cookies: oatmeal, peanut butter, chocolate chip (contains nuts, gluten, dairy, egg)
Popcorn (gluten free, nut free)
Animal Cookies (contains soy, nut free)
Housemade Chips
Assorted Packaged Snacks
Cotton Candy
Icee: blue raspberry, cherry, orange, Mountain Dew
Shade Grown Coffee
 

Dippin' Dots
Available seasonally next to Village Market

The Zoo’s food service is operated and managed by Service Systems Associates (SSA), and offers a diverse array of dining options. All restaurants offer Pepsi products including Pepsi, Diet Pepsi, Mountain Dew, Sierra Mist, and Orange Slice, along with iced tea, lemonade, milk, juice, and bottled water. All restaurants also participate in the Twenty-Five to Survive program and accept Visa, MasterCard, Discover, and American Express.

Located outside of the lower level of the PPG Aquarium, Arctic Express offers quick, on-the-go snacks.  Open seasonally and weather dependant.

Snacks
Walking Tacos (Choice of Tositos® or Doritos® with taco beef, nacho cheese, cheddar cheese, salsa, sour cream, and lettuce)
Soft Pretzels
Side of Nacho Cheese
Cotton Candy
Popcorn
 
Beverages
Fresh Squeezed Lemonade
Fresh Squeezed Half & Half
Bottled Water
Pepsi Soft Drinks

The Zoo’s food service is operated and managed by Service Systems Associates (SSA), and offers a diverse array of dining options. All restaurants offer Pepsi products including Pepsi, Diet Pepsi, Mountain Dew, Sierra Mist, and Orange Slice, along with iced tea, lemonade, milk, juice, and bottled water. All restaurants also participate in the Twenty-Five to Survive program and accept Visa, MasterCard, Discover, and American Express.

Animal Connections Café is located mid-way through Kids Kingdom. Animal Connections is adjacent to the walk-through kangaroo yard. There are plenty of covered outdoor tables and benches from which you can watch your group enjoy the wonderful Animal Connections Playground. Handicap-accessible restrooms with baby-changing stations are available.

Menu Items
Quarter-pound all Beef Hot Dogs
Kids Meal
Potato Chips
Soft Pretzels
Cotton Candy
ICEE drinks
Souvenir Ice Cream Float
Fruit Cups
Buttered Popcorn
Animal Cookies
Assorted Packaged Snacks
Assorted Beverages
Soft Serve Cones, flavors: chocolate, vanilla, twist

Open Memorial Day through Labor Day.

UPMC Health Plan Tram

Ages 60+ & Guests with Disabilities
$1

All Other Riders
$2
UPMC Health Plan TramUPMC Health Plan Tram rides are available daily from Memorial Day through Labor Day, and weekends only in April, May, and September. The UPMC Health Plan Tram provides a covered ride through the Zoo with stops at eight different locations. Simply purchase a tram wristband from the tram host and you can board or disembark as many times as you wish during the day. Explore at your own pace, then proceed on the UPMC Health Plan Tram to your next adventure. The tram passes each well-marked stop approximately every 20 minutes. The UPMC Health Plan Tram is for your convenience in navigating the Zoo, and is not a guided tour. 

Tram wristbands may be purchased at Safari Wheels or from the Tram operator


Tram Rental

Available weekdays June through September (weather and availability permitting) with exclusive rental for a minimum of three hours at $25 per hour. Please request your tram at least three weeks in advance.

For availability, contact discounttickets@pittsburghzoo.org or 412-365-2544.

The tram is sponsored by UPMC Health Plan.