grounds manager


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Position Title: Grounds Manager

Department: Grounds



This position works with the curator supervising and directing collective bargaining unit staff and seasonal employees to accomplish Zoo and departmental goals.

Essential Job Functions

  • Plans, organizes and implements the day to day affairs of the grounds department.
  • Participates in the development of departmental goals, objectives and procedures.
  • Collaborates with the assistant curator to supervise and direct through regular and consistent onsite inspection, the unionized and seasonal staff to accomplish the following departmental goals.
    • Maintain cleanliness of all restrooms park wide.
    • Maintain cleanliness of all public areas in the park.
    • Maintain cleanliness of all glass and acrylic surfaces.
    • Removal of trash from all areas of the park.
    • Coordinate preparations for rentals, special events, etc.
  • Trains and monitors staff in accomplishing custodial functions.
  • Coordinates annual training exercises for unionized staff in grounds procedures and equipment.
  • Processes bi-weekly payroll/time keeping in accordance with established finance procedures.
  • Participates in the hiring process for regular, seasonal and temporary employees.
  • Conducts annual employee performance reviews in a timely manner and maintains related files.
  • Assists in setting up and maintaining a zoo wide recycling program.
  • Coordinate the collection and removal of organic waste.
  • Supervise and coordinate the weekly disbursement of goods and supplies
  • Maintain an adequate inventory of supplies.
  • Assist zoo departments with setup of rental/group events.
  • Supervises snow and ice removal by unionized staff and an outside contractor.
  • Responsible for administering disciplinary process according the employee handbook and collective bargaining agreement. Maintains related files.
  • Provide monthly reports to the Curator of Horticulture and Grounds on accomplishments of departmental goals and objectives.
  • Assists curator in annual budget preparation for the grounds department.
  • Administer a weekly staff meeting and keep minutes.
  • Maintains a working knowledge of the Bargaining union agreement and assists in the enforcement of the agreement
  • Attends the weekly special events meeting.

Other Functions

  • Exercises initiative in keeping informed on developments in the field and providing quality customer service.
  • Prepares reports, records and correspondence for the Curator of Horticulture& Grounds as directed.
  • Performs other related duties as assigned and directed.

Performance Factors

  1. Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work.  Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments.
  2. Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society.
  3. Relationships with Others:  The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society.  Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.
  4. Provides excellent customer service in the areas of guest relations and park beautification:
    • Answers visitor inquiries or finds someone who can;
    • Is knowledgeable of location of exhibits, restrooms, concessions, rentals, etc.
    • Disposes of litter and waste throughout the park and zoo facilities.


High School diploma and three years related experience.  Previous supervisory experience, excellent written/oral communication skills, interpersonal skills, conflict resolution skills and working knowledge of Microsoft software required. Valid PA driver’s license required.


PHYSICAL requirements

This position works indoors and outdoors equally; must be available to work evenings, weekends and holidays.  Local and out of town may be required.

Interested candidates should submit a cover letter and resume with salary requirements to: