Face masks are required in both indoor and outdoor locations for all visitors over the age of 24 months, regardless of vaccination.
Tickets can be purchased online or at the front gates. There is no timed ticketing for general admission at this time.
Additional modifications in the park include:
• Mobile food ordering options
• No tram service
• Limited capacity within the park and buildings
• Over 130 social distancing markers and reminders throughout the park
• Plexiglass barriers throughout the park
• One way directional path
• Public address reminder announcements
• Closure of log ride
• Closure of zip line
• Closure of carousel
Frequently Asked Questions
Once I enter the Zoo, how long can I stay?
Once inside the park, you can stay as long or as short as you’d like.
How do I ensure I’m being safe during my visit?
Following guidelines provided by the Centers for Disease Control and Prevention (CDC), all guests will need to stay at least six feet away from others and practice everyday safety steps such as washing hands often and covering coughs and sneezes.
While hand sanitizers will be available throughout the park, we encourage all guests to bring their personal hand sanitizer with at least 60% alcohol.
In addition, Zoo staff will be continuously cleaning the property throughout the day, focusing additional attention on high touch points throughout the park including restrooms.
At this time, there is no evidence that animals play a significant role in spreading COVID-19. https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html
Do not visit the Zoo if you are sick with COVID-19, were recently exposed (within 14 days) to someone with COVID-19, or just don’t feel well. Follow recommended steps to take if you are sick.
I am a Member and have additional questions that were not answered in these FAQs. Who do I contact?
Please contact firstname.lastname@example.org
I am not a Member and have additional questions that were not answered in these FAQs. Who do I contact?
Please contact 412-665-3640