director international conservation center


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Position Title: Director International Conservation Center
Department: Living Collections
Position Status: Full-time, Non-Exempt


This position exercises considerable authority and direct responsibility in the overall management, direction and development of the 1,000-acre ICC and associated properties in a manner which supports the Zoo’s mission and meets the goals and objectives established by the Pittsburgh Zoo. Direct oversight of the farm and farm staff as well as the ICC animal care staff and animal operation in conjunction with the zoo-based animal curator assigned to the area. Development of a business plan to generate consistent revenue for the facility. Responsibilities include personnel hiring, training and evaluation, budget development and management, policy and protocol development, participation in site and facility planning, program development and implementation, assistance in development and fundraising activities and public relations and public speaking. This is a Senior Leadership position which reports to the VP of Living Collections.

The Pittsburgh Zoo is currently accredited by the ZAA, Alliance of Marine Mammal Parks and is certified by American Humane. The zoo is currently enrolled in the AZA’s Pathway towards membership program and anticipates applying for AZA accreditation within the next year.

 Essential Job Functions

  • Manages, oversees and evaluates the activities and operations of the ICC including animal care and farm staff ensuring a smooth-running operation.
  • Work with zoo-based animal curator to ensure animal care goals are being met.
  • Recruit and train new staff.
  • Plans and executes a business plan to generate revenue at the facility.
  • Establishes annual facility goals and objectives.
  • Develops and enforces policies and protocols consistent with the main zoo campus.
  • Works with zoo and ICC staff as well as contractors on the design and development of new facilities on the property.
  • Works with the VP of Facilities, Construction & Planning to coordinate projects and repairs.
  • Develops and maintains animal management policies and protocols.
  • Ensures organizations compliance with all licensing, permitting and accreditation requirements.
  • Develops emergency response action plans and ensures staff’s response readiness.
  • Contributes to education, public relations, and marketing activities.
  • Develop and maintain relationships and initiatives with local, regional, state, national, and international organizations, and agencies that will further the zoo’s mission.
  • Provides institution wide leadership for emergency response, site supervision and customer service.
  • Inspire and motivate employees to perform at their best through positive encouragement and other initiatives.
  • Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
  • Meet regularly with department managers; facilitate resolution of issues/problems between business units and/or departments.
  • Negotiate and oversee supplier contracts.
  • Responsible for complying with all AZA, local, state, federal, foreign, and international laws regarding the facility.
  • Performs other duties as assigned by the VP of Living Collections.


Experience and Education

Completion of a Bachelor’s Degree in Business, Operations Management or related field from an accredited college or university, plus minimum of five years of previous supervisory experience in a senior management capacity; or equivalent combination of education and experience in lieu of a degree. Agricultural management and economics experience recommended.

Skills and Aptitudes

Knowledge of:

  • Organizational effectiveness and operations management
  • Budgeting and forecasting
  • Business and financial principles
  • Agricultural economics

Ability to:

  • Develop business plans to generate revenue and maximize efficiency.
  • Provide input on future plans for the ICC and how they will integrate with current practices and how they will impact the business plan.
  • Assist with public relations, marketing, and educational activities.
  • Train, lead, supervise, and direct the work of others.
  • Maintain effective working relationships with other departments, staff and the general public.
  • Prioritize and delegate work.
  • Communicate effectively both oral and written.
  • Prioritize limited resources.
  • Develop and implement new SOPs as well as insure that current ones are being followed.
  • Set-up and maintain inventory control systems.
  • Standardize operations across departments.
  • Effective attention to detail and a high degree of accuracy.
  • Maintain a high level of integrity, confidentially, and accountability.
  • Possess sound analytical thinking, planning, prioritization, and execution skills.
  • Have a well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
  • Computer skills – Fluency in Microsoft Office.

Preferred Experience

  • Bilingual
  • Experience at a facility managing animals

Additional Requirements

  • Ability to work outdoors under various weather conditions.
  • Flexibility to work weekends, holidays, and occasional evenings.
  • Subject to 24 hour on-call availability for emergencies.
  • Successful completion of a background check.
  • Valid state driver’s license.
  • Travel several times a month to the main zoo campus in Pittsburgh. Occasional travel out of state.


While performing the duties of this job, the employee is frequently required to stand; walk; use hands to manipulate, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear; and sit for prolonged periods of time. The employee may be required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is frequently exposed to weather conditions.


Pittsburgh Zoo & PPG Aquarium is an equal opportunity employer

Submit Resume and pay rate Requirements To:

Zoological Society of Pittsburgh
Human Resources Department
One Wild Place
Pittsburgh, PA  15206

Or email