Step 1: Job Descriptions
For the following positions, applicants must be at least 16 years old.
Parking Lot Attendant
Efficiently directs visitors to parking spaces as necessary. Assists Security Department by monitoring parking areas and patrolling lots. Assists in the maintenance of lot areas and admissions plaza by performing cleaning tasks. Notifies Security Department and/or Supervisor of potential safety or visitor concerns as necessary. Performs other duties as assigned and directed. Some evening work may be required.
Admission Gates Cashier
Performs cashier duties at main entrance plaza and other zoo areas as necessary. Responsibilities include greeting visitors, operating cash register, processing cash and credit card transactions, staffing the membership booth, greeting members, verifying identification, providing written and verbal information about membership to visitors, selling new memberships, and renewing existing memberships. Responsible for carousel ticket sales, cash handling, and loading and unloading children to ensure adherence to safety procedures. Monitors assigned areas to ensure cleanliness and safety. Provides general zoo information to visitors, including locations of various exhibits, restrooms, concessions and gift shops, etc. Notifies supervisor of any potential safety or visitor concerns as necessary. Perform other duties as directed. Must be able to work weekdays, weekends and holidays April through December.
For the following positions, applicants must be at least 18 years old. A valid PA License is preferred.
Seasonal Laborer: Grounds Department
Assists the full-time staff in providing a variety of services to Zoo staff and visitors, including but not limited to trash collection, grass-cutting, raking, restroom cleaning, and delivering feed, grain, and bales of hay. Other responsibilities include maintaining serviceability and cleanliness of resources, keeping storage facility organized, and other duties as assigned. The ability to move heavy items (up to 80 pounds) is required.
Seasonal Special Events LABORERS
Assists with event execution by providing a variety of services such as setting up and breaking down tents, tables and chairs as noted on event floorplans, vendor load-in, installing promotional materials and other duties as needed. Other responsibilities include maintaining serviceability and cleanliness of resources, keeping storage facility organized, assisting with day-of event details, and other duties as assigned. The ability to move heavy items (up to 80 pounds) is required.
Kids Kingdom Attendant
Monitors animal collections, exhibits, and public pathways as assigned to ensure safety of the public and animals. Reports unusual animal behaviors to keepers, curators and lead attendants on duty. Interacts with visitors, sharing basic information about animal collection and the Zoo in general. Cleans and rakes public areas/pathways as necessary. Monitors playground areas to ensure the safety of visitors. Conducts public programs utilizing and handling live animals and animal artifacts. Contacts appropriate staff concerning lost children, first aid and other situations as necessary, and perform other duties as assigned and directed. Some evening work may be required.
Host: UPMC Health Plan Zoo Tram
Host provides tram information to guests and helps generate wristband sales. Host is responsible for the cash-handling function of wristband sales. Host performs basic daily/weekly maintenance to tram and maintenance of the Village tram stop, including sweeping and trash collection. Assists guests in boarding and exiting of the tram. Notifies Security Department and/or Supervisor of potential safety or visitor concerns as necessary.
Wild Encounter Tour Guide
Emergency Medical Technician (EMT)
Food and Retail Positions
Positions from Service Systems Associates (SSA), our Food and Retail partners, include banquet servers, birthday hosts, cashiers, cooks, retail and warehouse associates.
For the following positions, applicants must be at least 18 years old and hold a valid PA License.
Driver: UPMC Health Plan Zoo Tram
Driver is responsible for safe operation of our electric-powered tram. Driver may be required to read a pre-written script for each ride, including safety information and facts. Assists host in generating sales of ride wristbands. Driver performs basic daily/weekly maintenance to tram, and keeps a daily ride log as directed by supervisor. Light maintenance of the Village tram stop required, including sweeping and trash collection. Driver notifies Security Department and/or Supervisor of potential safety or visitor concerns as necessary. Performs other duties as assigned and directed. Some evening work may be required.
Seasonal Laborer: Horticulture Department
Assists the full-time staff in the maintenance of the plant collection, hauling debris, raking, watering, planting, weeding and other tasks as assigned. Ability to move heavy items (up to 80 pounds) required.
Represents the Zoo brand by presenting a friendly and animated presence in our animal mascot costumes at events, both at the Zoo and in the community. Must be prepared to wear weighty, warm costumes in all weather conditions for extended periods without feeling claustrophobic. Costume fit requires applicants to be approximately 5’4”-5’10”. Applicants should be physically outgoing and comfortable in crowds. Additional mascot entertainers out-of-costume may serve as attendants who speak for animal characters, pass out promotional items, and answer basic questions about the Zoo. Events may occur on weekdays, weekends, evenings, and holidays. Candidates must have their own vehicles for transportation to and from site locations.
For the following position, applicants must be at least 18 year old and have earned, or currently be pursuing, a college degree in Education or a closely related field. Applicants must also provide current PA Child Abuse History Clearance and FBI Criminal History Background Check.
Zoo Camp Counselors
Zoo Camp Counselors are responsible for working cooperatively with other Zoo Camp staff to create a fun and engaging experience for our campers. Responsibilities include interacting with campers ages 4-11, preparing daily activities, delivering daily lessons, facilitating games, activities, songs, and crafts, providing information about our animals, assisting with the handling and presenting of a variety of education animals, and supervising campers both in the classroom and throughout the Zoo. Performs other duties as assigned and directed.
More Ways to Get Involved
Full-time positions, internships, and volunteer positions also available!